Hong Kong

Hong Kong International Airport (HKIA), Terminal 1

Check-in counters

Level 7, Aisle G
Opening time: 2.5 hrs prior to scheduled time of departure
Closing time: 40 mins prior to scheduled time of departure

Self-service Bag-drop (facilities are suspended due to COVID-19 pandemic)


CUSS Kiosks (facilities are suspended due to COVID-19 pandemic)


Transfer desk (facilities are suspended due to COVID-19 pandemic)


Remote Check-in Facilities

In-town check-in (operations are suspended due to COVID-19 pandemic)


Customs Information

Passengers entering HKSAR are required to declare any prohibited / restricted items to Customs officers at border control points if:
the quantity of dutiable commodities is in excess of the duty-free concessions; or
currency and bearer negotiable instruments (“CBNIs”) exceed a total value of HKD120,000 or the equivalent in foreign currencies.

Please visit the Customs and Excise Department website for more details and the Hong Kong Airport Authority website for the customs clearance procedure.




Bangkok, Thailand

Suvarnabhumi International Airport

Check-in Counter

4th Floor Departure Hall
Opening time: 3 hours prior to scheduled time of departure
Closing time: 40 minutes prior to scheduled time of departure

Customs Information

Prohibited goods are not allowed for import to or export out of Thailand. Restricted goods are goods of which the import and export is restricted by law in Thailand. For more details, please refer to the Thai Customs website.