Sales Support Supervisor
Hong Kong
Job Highlights
Assist Sales Team in executing sales strategies
Manage the overall performance of call centre
5 years’ working experience in aviation industry
Job Description
The successful candidate is expected to assist the Sales Team in executing sales strategies, maximising flight revenue and meeting key performance indicators by providing excellent customer services and total solutions.
Key Responsibilities
Maintain the airline’s ‘Reservation & Ticketing’ (R&T) standards and update related policies and procedures
Monitor and manage the overall performance of call centre, including KPI setting and monthly performance review with our external vendors
Assist the Sales team in identifying potential market segments and new product development
Provide administrative support to managing capacity for maximising flight revenue
Liaise with Revenue Management on ad hoc fare applications
Prepare various business reports and conduct analysis to identify market trends
Ensure distribution of Fare Sheets to the marketplace in a timely manner
DSE / F.7 graduates or above
A minimum of 5 years’ working experience in the aviation industry
Possessing strong airline R&T knowledge is a MUST
Good command of oral and written English and Chinese, including Putonghua
Proficient in MS Office applications
A team player with strong interpersonal and communication skills
Energetic, independent, excellent analytical skill and be able to work under pressure
We offer a competitive compensation package to the successful candidate. Interested parties, please click “Apply Now” to submit your application.
Application Deadline: 30 November 2021
Personal Information Collection Statement
Greater Bay Airlines is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Our Personal Information Collection Statement will be provided upon your request and/or available upon your online application. Applicants not being notified within 8 weeks may consider their application unsuccessful. Their personal data will be retained for a period of 12 months from the application date and will be destroyed thereafter.
Talent Connect
Stay Connected to Stay Tuned to Our Opportunities on Offer!
Can’t find your ideal position at GBA now? Why not join our Talent Connect by filling in the Registration Form here? By agreeing to share your profile with us you’ll receive information on future job opportunities. You are also welcome to submit us your application if you find a suitable opening on our website in future.
Personal Information Collection Statement
Please read the following:
The personal data provided by you will be used by the Greater Bay Airlines Company Limited (the Company) to assess your suitability for the position you may be interested to apply.
The completion of all items indicated on the registration form is obligatory for our Talent Connect.
Your personal data held by the Company will be kept strictly confidential; and will only be disclosed to the authorised persons within the Company for processing your application and/or may be transferred and disclosed to third party service providers including but not limited to the recruitment agencies to assist with the Company’s human resources functions.
Under the Personal Data (Privacy) Ordinance, you have the right to request access to, and to request correction of, your personal data held by the Company. Such request should be made in writing and addressed to:
Personal Data Officer
Human Resources Department
Greater Bay Airlines Company Limited
12/Floor, One Citygate, 20 Tat Tung Road,
Tung Chung, Lantau,
Hong Kong
The Company has the right to charge a reasonable fee for the costs related to your request for data access, as permitted under the Personal Data (Privacy) Ordinance.
If you are invited for further processing of your job application, your personal data may become part of the job application, otherwise, your personal data will be kept for a period of 12 months from the date you join our TalentConnect and will be destroyed thereafter.