就业机会

职称
IT Administrator – Airport and Service Delivery
地点
Hong Kong
截止日期
09/03/2024

Job Description

As a core member of IT Department, you are expected to work with Airport, Ground Services, Inflight Services and Website Operations to monitor the on-going performances of IT systems supporting a smooth Pre-trip, Departure and Arrival experience.

Key Responsibilities

  • Coordinate with user departments to monitor service delivery results and performance, analyse business patterns and hidden bottlenecks, propose resolution process and IT system improvements
  • Act as the first contact point from IT, to assist local and regional Airport operation teams to publish accurate information on website timely, promoting a reliable pre-trip and during-the-trip experience for customers 
  • Attention to detail, be proactive in communicating risks and issues clearly and concisely and support stakeholders with the preparation of action plans 
  • Take lead to negotiate with suppliers and internal stakeholders to ensure customer concerns and improvement targets are well aligned with IT system enhancement scope
  • Review user documentation from suppliers are complete and updated timely 
  • Provide change management support for user departments during major system revamp programs 
  • Perform any other duties as assigned

Requirements

  • Hong Kong permanent resident status
  • Bachelor’s degree holder, preferably in Information Technology, Aviation, Travel Business, project management or related disciplines 
  • Minimum 3 years’ experience in Aviation Industry, with solid understanding to passenger departure digital experience 
  • Experience in managing projects with ability to multitask and management multiple medium projects in a cross-functional environment
  • Strong teamwork and interpersonal skills
  • Excellent influencing and stakeholder management skills
  • Strong problem-solving skills and strong attention to details

 

We offer a competitive compensation package to the successful candidate. Interested parties, please click “Apply Now” to submit your application.

 

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