Job Title
Head of Marketing and Products
Location
Hong Kong
Deadline
26/03/2023

Job Description

Reporting to General Manager, Marketing and Sales, you are expected to manage the marketing teams of the Company.

Key Responsibilities

• Craft strategies for all marketing teams, including digital, advertising, communications and creative
• Prepare and manage monthly, quarterly and annual budgets for the marketing teams
• Set, monitor and report on team goals
• Design branding, positioning and digital strategies
• Ensure our brand message is strong and consistent across all channels and marketing efforts (e.g. events, email campaigns, web pages and promotional materials)
• Analyse consumer behavior and determine customer personas
• Identify opportunities to reach new market segments and expand market share
• Monitor competition (acquisitions, new products and features)
• Manage all social media efforts to boost brand awareness
• Improve and differentiate customer experience while considering the impact on operations
• Provide guardianship of the customer by critically analysing their needs to accurately inform company strategies
• Build strong internal relationships with key stakeholders and communicate a compelling vision of the future of customer experience and service
• Collaborate in discussions with internal teams to influence direction and align delivery to optimise the user experience

Requirements

• Hong Kong permanent resident status
• Holder of a bachelor’s degree or above in Marketing, Communications, Advertising or Business Management related field 
• A minimum of 10 years’ experience in marketing role, of which at least 3 years in a senior management role
• Established skills in providing high levels of customer service where you have utilised your leadership experience to achieve targets on an individual and team basis
• Experience with CRM systems
• A practical mind to find solutions with a curiosity to continuously improve and innovate

 

Please note that all GBA employees and contractors who work in GBA office in Hong Kong must be fully COVID-19 vaccinated.  Consideration will be given to those who are unable to get vaccinated for valid medical reasons.

We offer a competitive compensation package to the successful candidate. Interested parties, please click “Apply Now” to submit your application.

 

Apply now

Stay Connected to Stay Tuned to Our Opportunities on Offer!

Can’t find your ideal position at GBA now? Why not join our Talent Connect by filling in the Registration Form here? By agreeing to share your profile with us you’ll receive information on future job opportunities. You are also welcome to submit us your application if you find a suitable opening on our website in future.

Register now

Personal Information Collection Statement

Please read the following:

  1. The personal data provided by you will be used by the Greater Bay Airlines Company Limited (the Company) to assess your suitability for the position you are applying for; to verify information provided by you; and, if successful, to facilitate the determination of your remuneration and benefits package.
  2. The completion of all items indicated on the employment application form is obligatory for the further processing of your application.
  3. Your personal data held by the Company will be kept strictly confidential; and will only be disclosed to the authorised persons within the Company for processing your application and/or may be transferred and disclosed to third party service providers including but not limited to the recruitment agencies to assist with the Company’s human resources functions.
  4. Under the Personal Data (Privacy) Ordinance, you have the right to request access to, and to request correction of, your personal data held by the Company. Such request should be made in writing and addressed to:  
    Personal Data Officer
    Human Resources Department
    Greater Bay Airlines Company Limited
    12/Floor, One Citygate, 20 Tat Tung Road,
    Tung Chung, Lantau,
    Hong Kong        
  5. The Company has the right to charge a reasonable fee for the costs related to your request for data access, as permitted under the Personal Data (Privacy) Ordinance.
  6. If you have not been contacted by the Company within 8 weeks of the job posting date, you may consider your application unsuccessful. Your personal data will be kept for a period of 12 months from the job posting date, and will be destroyed thereafter.
  7. If you are invited to attend an interview or a test but are not further contacted by the Company within 8 weeks of your attendance of the interview or test, you may consider your application unsuccessful. Your application and test paper (if applicable) will be kept for 12 months from the date of the last interview or test attended by you, and will be destroyed thereafter.
  8. If your application for employment is successful, your personal data will be transferred to your personal file, to be used by the Company for employment purpose.