Prepaid Baggage

On this page, you’ll find information about prepaid baggage and charges.

Please note: All dimensions on our website are measured as Length + Width + Height.

You can now purchase One (1) piece of additional baggage allowance for your trip, on top of the standard baggage allowance that comes with your ticket. You may check-in a maximum of 2 pieces of baggage for your journey.

You may place your order when you book your ticket; or you may pre-order via “Manage Booking” no less than 4hours before scheduled departure time of your flight.

Fare type	Free Check-in baggage allowance	Prepaid baggage allowance	Maximum Check-in baggage allowance
Go Go	N/A	Nil	Nil
Go Go	N/A	20kg (1pc)	20kg (1pc)
Value Go	10kg (1pc)	0kg	10kg (1pc)
Value Go	10kg (1pc)	20kg (1pc)	30kg (2pc)
Flex Go	20kg (1pc)	0kg	20kg (1pc)
Flex Go	20kg (1pc)	20kg (1pc)	40kg (2pc)

Prepaid Baggage Allowance & Rates

Prepaid Baggage Allowance is charged per flight segment:

Weight	Website (HKD^*)	Service Centre (HKD^*)
20kg / 1pc	300	360

^{* equivalent in local currency.}

Please note that no refund will be given after purchase. Also, if you need to re-book your flight, please note that we cannot transfer the Prepaid Baggage Allowance to the new flights nor issue a refund.

All ticketed passengers can add extras prepaid baggage here.

For more information on baggage allowance and restrictions, please refer to our General Baggage Policy.