Hong Kong International Airport (HKIA), Terminal 1

Check-in Counters

• Level 7, Aisle D
• Opening time: 2.5 hrs prior to scheduled time of departure
• Closing time: 40 mins prior to scheduled time of departure
• Boarding gate closing time: 15 mins prior to scheduled time of departure

Self-service Bag-drop (facilities are suspended)

CUSS Kiosks

• Location of CUSS Kiosks: Level 7, Aisle D
• Operating hours: 24 hrs to 55 mins before scheduled time of departure

Transfer desk :  E1, level 5, daily 07:00–19:00 (subject to the scheduled time of flight departure and 40 mins prior to scheduled time of departure, within the operating hours)       

Remote Check-in Facilities

1. In-town check-in (operations are suspended)
   
   
2. Skypier Ferry Terminal (HKIA)

   Mainland China/Macao ferry terminal check-in

   • Shenzhen Shekou Ferry Terminal
   • Zhongshan Ferry Terminal
   • Dongguan Humen Ferry Terminal 
   • Guangzhou Pazhou Ferry Terminal 
   • Shenzhen Fuyong Ferry Terminal
   • Macao Taipa Ferry Terminal (The Ferry service is temporarily unavailable)
   • Macao Maritime Ferry Terminal
   • Guangzhou Nansha Ferry Terminal

   Hong Kong-Zhuhai-Macao Bridge (HZMB) Port Terminal check-in

   • Hong Kong-Zhuhai-Macao Bridge Macao Port
   • Hong Kong-Zhuhai-Macao Bridge Zhuhai Port 

   Please click here for transiting via Hong Kong International Airport -  Skypier Ferry Terminal 

3. Hong Kong West Kowloon Station - Baggage Check-in (Paid Services)
   
   
   • Opening Hours: 08:30 - 18:00 daily
   • Passengers having completed Self-service check-in (Online Check-in, Mobile App Check-in or using Self Check-in kiosk located at the West Kowloon Station) may check-in their baggage at the counter from 24 and up to 4 hours prior to their flight departure time. The baggage check-in service is subject to a service fee of HK$120 per piece of baggage.
   
   
4. Home Baggage Check-in Service - Baggage Check-in (Paid Services)
   
   
   • Enjoy the convenience of checking in your baggage from the comfort of your home in downtown Hong Kong. Your bags will be directly delivered to your flight*.
     *Please note that this baggage check-in and delivery service is subject to an additional fee.
   • For more details on booking or inquiring about this service, please contact our service provider S.F. Express (Hong Kong) Limited.
   
   

Boarding Gate 

Please be advised that our scheduled arrival and departure gates will be assigned to Gate 201-230 in Terminal 1, with effect from 31 October 2023 (Tuesday), and possibly to be assigned to the rest of the gates in the Terminal 1.  Please reserve ample time, at least 30 minutes to reach your boarding gate before departure to ensure a smooth boarding process. Passengers may check the latest status of their flights via the Hong Kong International Airport’s Official Website, at the Flight Information Display System, or approach our staff at check-in counters.

For details, please refer to Departure and Arrival Gates Notice

Customs Information

Passengers entering HKSAR are required to declare any prohibited / restricted items to Customs officers at border control points if:

• the quantity of dutiable commodities is in excess of the duty-free concessions; or
• currency and bearer negotiable instruments (“CBNIs”) exceed a total value of HKD120,000 or the equivalent in foreign currencies.

Please visit the Customs and Excise Department website for more details and theHong Kong Airport Authoritywebsite for the customs clearance procedure.