Contact us

For enquiries or requests, please feel free to get in touch with us.

Start a conversation by clicking or scanning the QR code below.

You can also contact our regional office:

Hong Kong

Opening hours
Service Centre

09:30 – 17:00 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

09:00 - 17:30

Telephone
Service Centre

(852) 3956-6166
(General Enquiry)

Baggage Service

(852) 2186-4437

Email
Baggage Service

Bangkok

Opening hours
Service Centre

08:30 – 17:30 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

09:00 - 17:30

Telephone
Service Centre

(66) 2-792-9292
(General Enquiry)

Baggage Service

(66) 2-134-4358

Email
Baggage Service

Taipei

Opening hours
Service Centre

09:00 – 17:30 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

Subject to flight schedules

Telephone
Service Centre

(886) 2 2568 3131
(General Enquiry)

Baggage Service

(886) 3 383 3608  ext#18

Email

Tokyo

Opening hours
Service Centre

09:30 – 17:30 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

12:00 - 17:00

Telephone
Service Centre

(+81) 050 3388 9425
(General Enquiry)

Baggage Service

Not Available 

Email

Seoul

Opening hours
Service Centre

09:00 – 18:00 (Monday – Friday)
Closed on Saturday, Sunday
and public holidays

Baggage Service

10:00 - 19:00

Telephone
Service Centre

(82) 2-755-7564 
(General Enquiry)

Baggage Service

032 743 2764

(05:00 ~ 23:00)

Email