Make a new booking
You can book your ticket up to 2 hours before the flight’s departure time via Greater Bay Airlines’ website.
We offer 3 types of fare options, namely Go Go, Value Go and Flex Go. Please visit our Fare Options page for details.
You may book an one-way or roundtrip ticket via our website.
A maximum of 9 passengers including infants (max. 2 per booking) under the same itinerary can be booked. If you are travelling with more than 9 passengers, a separate booking is required.
A fuel surcharge is an additional fee charged by a carrier to account for the fluctuation in fuel prices. Fuel surcharge is applicable on all our routes, the amount may vary per destination and will be charged per flight segment.
Only English characters will be accepted. Please note that the name spelling on your ticket must be the same as on your passport or travel document.
We cannot issue any open tickets, as flight dates must be shown on the ticket. If your travel date is unknown, you may first purchase a ticket and later change its time/date, subject to the fare rules of your ticket and applicable fees.
Upon completion of payment, you will receive a booking confirmation by email with your ticket number and detailed itinerary, which will serve as your E-ticket. If you haven’t received a confirmation email within 24 hours after booking, please contact our Service Centre for assistance.
Please print and bring a copy of your confirmation email with you to the airport for check-in.
The fare, applicable taxes and surcharges are included in the fare quoted and detailed on the e-ticket after issuance.
After completing your payment, you will receive a booking confirmation via email, which may serve as an invoice.
Yes, you can book your ticket(s) first and then provide your booking number, ticket number and travel date, with your copy of new passport by email for our reference. Please be advised the name on your ticket must match with the name on your new passport. We can update your records for you later. Alternatively, you may update the passport information at the airport check-in counter.
Making changes to your booking
If you have made a booking through a travel agent, please contact the travel agent directly to make any changes.
Please contact our Service Centre to make change but fees may incur/apply based on the Terms and Conditions of the fare type that you have paid/purchased.
If you wish to purchase a prepaid seat, prepaid meal, or prepaid baggage, you may add these services via Manage Booking on the Greater Bay Airlines’ website and pay online.