Rebooking and Cancellations

General terms and conditions 

• Fares, government taxes, surcharges and fees are charged per passenger, per flight segment.
• Fares are subject to our current availability and may not be guaranteed until payment is completed.
• All fares, government taxes, surcharges and fees are subject to change without prior notice.
• Rebooking and rerouting are not permitted.
• Open ticket is not allowed. Reservations are required for all sectors.
• The new fare policy will only apply to flight bookings made on or after November 8, 2024.

For tickets originated from all countries/areas 

• Tickets are only valid for the reserved flight(s) and date(s), which cannot be changed.
• Tickets are non-refundable, no refund will be issued for any unused fares and surcharges. Unused Taxes included in the ticket may be refundable.

For Korea originated ticket only 

• When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
• Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
• In the event of no-show, no show fee will be charged on top of the rebooking fee, any applicable fare & taxes differences and cancellation fee.
• Changes with Rebooking fee KRW60,000 per passenger per flight segment.
• No-show fee KRW60,000.
• Cancellation fee:
  From 90 days to 61 days before departures : KRW 40,000.
  From 60 days to 2 hours before departure: KRW 60,000.
• Penalty will be waived if refund request made within 24 hours of purchase for wholly unused ticket(s). This policy applies to tickets purchased directly through the Greater Bay Airlines website, mobile app, or local agencies in Korea.

Other Fees

All fees are charged on a per-customer, per ticket basis unless otherwise specified.

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.
**A change fee is applied and applicable to minor name corrections for the same person only. Name correction up to maximum 3 characters on a per passenger per booking basis. 

Rebooking and Cancellations

General terms and conditions 

• Fares, government taxes, surcharges and fees are charged per passenger, per flight segment.
• Fares are subject to our current availability and may not be guaranteed until payment is completed.
• All fares, government taxes, surcharges and fees are subject to change without prior notice.
• Rerouting is not permitted.
• When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
• Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
• Open ticket is not allowed. Reservations are required for all sectors.
• In the event of no-show, no show fee will be charged on top of the rebooking fee, any applicable fare & taxes differences and cancellation fee.

For Tickets originated from all countries/areas 

• Change is allowed with charges.
• Changes with Rebooking fee HKD600 per passenger per flight segment.
• No-show fee HKD600.
• Tickets are non-refundable, no refund will be issued for any unused fares and surcharges. Unused Taxes included in the ticket may be refundable.

For Korea Originated Ticket only 

• When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
• Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
• In the event of no-show, no show fee will be charged on top of the rebooking fee, any applicable fare & taxes differences and cancellation fee.
• Changes with Rebooking fee KRW30,000 per passenger per flight segment.
• No-show fee KRW60,000.
• Cancellation fee:
  From 90 days to 61 days before departures : KRW 40,000 .
  From 60 days to 2 hours before departure: KRW 60,000.
• Penalty will be waived if refund request made within 24 hours of purchase for wholly unused ticket(s). This policy applies to tickets purchased directly through the Greater Bay Airlines website, mobile app, or local agencies in Korea.

Other Fees

All fees are charged on a per-customer, per ticket basis unless otherwise specified.

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.
**A change fee is applied and applicable to minor name corrections for the same person only. Name correction up to maximum 3 characters on a per passenger per booking basis.