Fare Options & Fare Rules

Branded Fare Types

Enjoy the right fare for your travel needs - We offer a variety of fare options, allowing you to select the services you need to enjoy greater comfort, flexibility and value whenever you fly with us.
 

MOST POPULAR
Go GoValue GoFlex Go
Carry-on baggage
Maximum total dimension 115cm / 45in)
7kg / 1pc7kg / 1pc7kg / 1pc
Check-in baggage
Maximum total dimension 158cm / 62in)
Not applicable10kg / 1pc20kg / 1pc
Seat selection
You may purchase your preferred seatYou may purchase your preferred seatOne-time complimentary seat reservations
(Upfront / Standard seat)1
Date / time change
Not allowedHKD 600Unlimited
KRW 60,000
(origin ICN journey)		KRW 30,000
(origin ICN journey)		Unlimited
(origin ICN journey)

¹ From 12 Oct 2022, one-time complimentary seat reservations will be offered for Flex-Go ticket holder(s).
  Please email to service@greaterbay-airlines.com for pre-seating arrangement.

* Terms and conditions apply.
  Rebooking fee is charged per passenger per flight segment. 
 

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Fare Rules

Rebooking and Cancellations

General terms and conditions 

  • Fares, government taxes, surcharges and fees are charged per passenger, per flight segment.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.
  • Rerouting is not permitted.
  • When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
  • Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
  • Open ticket is not allowed. Reservations are required for all sectors.
  • In the event of no-show, no show fee will be charged on top of the rebooking fee, any applicable fare & taxes differences and cancellation fee.

For tickets originated from all countries/areas 

  • Tickets are only valid for the reserved flight(s) and date(s), which cannot be changed.
  • Tickets are non-refundable, no refund will be issued for any unused fares and surcharges. Unused Taxes included in the ticket may be refundable.

For Korea originated ticket only 

  • Changes with Rebooking fee KRW60,000 per passenger per flight segment.
  • No-show fee KRW60,000.
  • Cancellation fee KRW60,000.

 

Other Fees

All fees are charged on a per-customer, per ticket basis unless otherwise specified.

Service ItemHandling ChannelHKDUSDTHBTWDJPYKRW
Bookings and Rebookings*Greater Bay Airlines’ Service CentreN/A156055102,35022,600
Name Correction for Issued Ticket**Greater Bay Airlines’ Service Centre, local City and Airport office350451,8151,5207,05067,800

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.
**A change fee is applied and applicable to minor name corrections for the same person only. Name correction up to maximum 3 characters on a per passenger per booking basis. 

 

Rebooking and Cancellations

General terms and conditions 

  • Fares, government taxes, surcharges and fees are charged per passenger, per flight segment.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.
  • Rerouting is not permitted.
  • When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
  • Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
  • Open ticket is not allowed. Reservations are required for all sectors.
  • In the event of no-show, no show fee will be charged on top of the rebooking fee, any applicable fare & taxes differences and cancellation fee.

For Tickets originated from all countries/areas 

  • Change is allowed with charges.
  • Changes with Rebooking fee HKD600 per passenger per flight segment.
  • No-show fee HKD600.
  • Tickets are non-refundable, no refund will be issued for any unused fares and surcharges. Unused Taxes included in the ticket may be refundable.

For Korea Originated Ticket only 

  • Changes with Rebooking Fee KRW30,000 per passenger per flight segment.
  • No-show fee KRW60,000.
  • Cancellation fee KRW60,000.

Other Fees

All fees are charged on a per-customer, per ticket basis unless otherwise specified.

Service ItemHandling ChannelHKDUSDTHBTWDJPYKRW
Bookings and Rebookings*Greater Bay Airlines’ Service CentreN/A156055102,35022,600
Name Correction for Issued Ticket**Greater Bay Airlines’ Service Centre, local City and Airport office350451,8151,5207,05067,800

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.
**A change fee is applied and applicable to minor name corrections for the same person only. Name correction up to maximum 3 characters on a per passenger per booking basis. 

 

Rebooking and Cancellations

General terms and conditions 

  • Fares, government taxes, surcharges and fees are charged per passenger, per flight segment.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.
  • Rerouting is not permitted.
  • When the new itinerary results in a higher fare, fare & taxes differences will also be collected. If your new itinerary results in a lower fare, no differences will be refunded.
  • Change or cancellation must be made at least 2 hours prior to the originally ticketed flight/date/time, or it will be counted as No-Show.
  • Open ticket is not allowed. Reservations are required for all sectors.
  • In the event of no-show, no show fee will be charged on top of the rebooking fee, any applicable fare & taxes differences and cancellation fee.

For Tickets originated from all countries/areas except specified below 

  • Change is allowed without charge.
  • No-show fee HKD600.
  • Tickets are non-refundable, no refund will be issued for any unused fares and surcharges. Unused Taxes included in the ticket may be refundable.

For Korea Originated Ticket only 

  • Change is allowed without charge.
  • No-show fee KRW60,000.
  • Cancellation is allowed with cancellation fee KRW30,000.

Other Fees

All fees are charged on a per-customer, per ticket basis unless otherwise specified.

Service ItemHandling ChannelHKDUSDTHBTWDJPYKRW
Bookings and Rebookings*Greater Bay Airlines’ Service CentreN/A156055102,35022,600
Name Correction for Issued Ticket**Greater Bay Airlines’ Service Centre, local City and Airport office350451,8151,5207,05067,800

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.
**A change fee is applied and applicable to minor name corrections for the same person only. Name correction up to maximum 3 characters on a per passenger per booking basis.