Fare Options & Fare Rules

Branded Fare Types

Enjoy the right fare for your travel needs - We offer a variety of fare options, allowing you to select the services you need to enjoy greater comfort, flexibility and value whenever you fly with us.
 

MOST POPULAR
Go Go Value Go Flex Go
Special Promotional Offer
From HKD 300* From HKD 460* From HKD 760*
Maximum total dimension 115cm / 45in)
7kg 7kg 7kg
Maximum total dimension 158cm / 62in)
Not applicable 10kg 20kg
Seat selection
You may purchase your preferred seat You may purchase your preferred seat Complimentary seat reservations (Standard/ upfront seat)1
Not allowed HKD 600** Unlimited

¹ Passengers holding Flex Go ticket may email to service@greaterbay-airlines.com for pre-seating arrangement.

* Terms and conditions apply.
* Fares shown are the lowest fares on selected dates (29 Jul 2022 - 08 Sep 2022, 11 Sep 2022 - 29 Sep 2022, 03 Oct 2022 - 29 Oct 2022), excluding taxes and surcharges.
**Rebooking fee is charged per passenger per flight segment. 
 



Fare Rules

Fare Conditions

  • Fares, government taxes, surcharges and fees are charged per passenger, per flight segment.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.

Rebooking

  • Go Go tickets are only valid for the reserved flight(s) and date(s), which cannot be changed.
  • Rerouting is not permitted.

Cancellations

  • Please note that our tickets are non-refundable, no refund will be issued for any unused fares. Taxes included in your ticket may be refundable.

Other Fees

All fees are charged on a per customer and per ticket basis.

Service Item Handling Channel HKG Others
HKD USD
Bookings* Greater Bay Airlines’ Service Centre N/A 15 or equivalent in foreign currencies

* Applicable to any initial bookings for your flights only.
* Not applicable for flights originating in Hong Kong.

Fare Conditions

  • Fares, government taxes, surcharges and fees are charged per passenger, per flight segment.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.

Rebooking

  • Changes to date/time can be made up to 2 hours prior to flight departure. A HKD600 rebooking fee is applicable per change per flight segment after the initial purchase. Fare difference may apply. If you choose a lower fare, we are unable to provide a refund for the fare difference.
  • Any changes to date/time fail to make 2 hours prior to flight departure, A HKD600 no-show fee will be applied in addition to the applicable rebooking fee.
  • You may upgrade from Value Go to Flex Go. Rebooking fee, no-show fee* and fare difference may apply.
  • Rerouting is not permitted.
  • You may make changes to your tickets through our Service Centre, or through travel agency where you purchased your ticket.

* Applicable for ticket issue on or after 01 Oct 2022 

Cancellations

  • Please note that our tickets are non-refundable, no refund will be issued for any unused fares. Taxes included in your ticket may be refundable.

Other Fees

All fees are charged on a per customer and per ticket basis.

Service Item Handling Channel HKG Others
HKD USD
Bookings and Rebookings* Greater Bay Airlines’ Service Centre N/A 15 or equivalent in foreign currencies

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.

Fare Conditions

  • Fares, government taxes, surcharges and fees are charged per passenger, per flight segment.
  • Fares are subject to our current availability and may not be guaranteed until payment is completed.
  • All fares, government taxes, surcharges and fees are subject to change without prior notice.

Rebooking

  • Changes to date/time can be made up to 2 hours prior to flight departure.
  • Any changes to date/time fail to make 2 hours prior to flight departure, A HKD600 no-show fee will be applied.
  • Changes to Flex Go flights are free of charge, however, no-show fee* and fare difference may apply. If you choose a lower fare, we are unable to provide a refund for the fare difference.
  • Rerouting is not permitted.
  • You may make changes to your tickets through our Service Centre, or through travel agency where you purchased your ticket.

* Applicable for ticket issue on or after 01 Oct 2022 

Cancellations

  • Please note that our tickets are non-refundable, no refund will be issued for any unused fares. Taxes included in your ticket may be refundable.

Other Fees

All fees are charged on a per customer and per ticket basis.

Service Item Handling Channel HKG Others
HKD USD
Bookings and Rebookings* Greater Bay Airlines’ Service Centre N/A 15 or equivalent in foreign currencies

* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.