- Fares, government taxes, surcharges and fees are charged per passenger, per flight segment.
- Fares are subject to our current availability and may not be guaranteed until payment is completed.
- All fares, government taxes, surcharges and fees are subject to change without prior notice.
- Changes to date/time can be made up to 2 hours prior to flight departure.
- Any changes to date/time fail to make 2 hours prior to flight departure, A HKD600 no-show fee will be applied.
- Changes to Flex Go flights are free of charge, however, no-show fee* and fare difference may apply. If you choose a lower fare, we are unable to provide a refund for the fare difference.
- Rerouting is not permitted.
- You may make changes to your tickets through our Service Centre, or through travel agency where you purchased your ticket.
* Applicable for ticket issue on or after 01 Oct 2022
- Please note that our tickets are non-refundable, no refund will be issued for any unused fares. Taxes included in your ticket may be refundable.
All fees are charged on a per customer and per ticket basis.
|Service Item||Handling Channel||HKG||Others|
|Bookings and Rebookings*||Greater Bay Airlines’ Service Centre||N/A||15 or equivalent in foreign currencies|
* Applicable to any initial bookings or date/time changes for your flights only.
* Change of multi-segment(s) on same ticket is allowed per each transaction.
* Not applicable for flights originating in Hong Kong.