GBA customer service centre exclusive offer：Fly Story

Discount for seniors aged 60 or above! Enjoy 20% off for two people travelling together and one free ticket for four people travelling together

- Terms and conditions apply. The number of discounted tickets is limited and subject to availability. The ticket price does not include fuel surcharges, taxes, and other fees.
- Valid only for selected flights operate by Greater Bay Airlines.
#The shopping mall cash vouchers will sent via email in e-voucher basis and are subject to the terms and conditions of the respective shopping malls. In the event of any disputes regarding the use of the cash vouchers, the respective mall will be solely responsible for handling and bearing the related liabilities with consumers, suppliers, relevant agencies, etc. Greater Bay Airlines will not be held responsible.

Terms and Conditions

(Applicable for Buy 2 get 20% discount)

1.        One of the passengers must be at least 60 years old to be eligible for this offer.

2.        The 20% discount is only applicable to the net ticket price. Therefore, taxes and other additional fees will be calculated at the original price without any discounts.

3.        The fares are eligible for passengers paying adult fare only.

4.        This offer cannot be in conjunction with other promotional fares or offers i.e. Buy 4 get 1 complimentary ticket.

(Applicable for Buy 4 get 1 complimentary ticket)

1.        This offer is only applicable to 4 or more passengers for adults and/or children, with one passenger must be at least 60 years old or above to enjoy this discount. The booking must be made under the same order. All passengers' itineraries must be the same, including the complimentary ticket.

2.        Even if there are more than one passenger who is 60 years old or above, only one complimentary ticket will be given.

3.        The complimentary ticket is not applicable for child and infant.

4.        The complimentary ticket is excluded applicable taxes and surcharges, passenger has to settle the payment upon ticket issuance.

5.        This offer cannot be in conjunction with other promotional fares or offers i.e. Buy 2 get 20% off discount.

(Other terms and conditions)

1.                          Discounted tickets only can be issued at Customer Service Centre (Hong Kong West Kowloon Station) or Contact Greater Bay Airlines Service Centre

a.        Visit Greater Bay Airlines Customer Service Centre (Hong Kong West Kowloon Station)
           Address: MTR Station Shop No. WEK B2-4 at Hong Kong West Kowloon Station (Near Arrival Concourse, Exit A)
           Opening hours: 09:00 – 18:00 (Monday to Sunday, including public holidays)

b.       Contact Greater Bay Airlines Service Centre
          (852) 2164 – 3919 (phone call)
          (852) 2319 – 4288 (Whatsapp)
          Operating hours: 09:00 – 18:00 (Monday to Friday), 09:00 – 16:00 (Saturday, Sunday and Public holidays)

c.       Email to service@greaterbay-airlines.com

2.                          Ticket sales period: 1 Apr – 14 Apr 2025

3.                          Travel commencing period: 1 Apr – 31 Aug 2025. Special fares are only applicable to designated departure dates and flights.

4.                          Discount only applicable to purchase GoGo and Value Go fare type.

5.                          The discounted tickets are only applicable to designated flights operated by Greater Bay Airlines. Includes: Round trip between Hong Kong and Tokyo/ Osaka/ Sendai/ Yonago / Tokushima/ Bangkok/ Taipei & Manila.

6.                          Customers under 12 years of age or Infants occupying seats apply the same fare and must be accompanied by an adult travelling on the same flight.

7.                          For an infant not occupying a seat, the round-trip ticket rate is HKD 520 or the same rate for an adult passenger applies (whichever is lower), and must be accompanied by an adult travelling on the same flight.

8.                          GoGo Tickets
Changes are permitted under the following conditions:

-48 hours prior to the originally ticketed flight/date/time: A charge of HKD800 per ticket per transaction.

-Within 48 hours prior to the originally ticketed flight/date/time or after flight departure: A charge of HKD1400 per ticket per transaction.

9.                          Value Go tickets
Changes are permitted under the following conditions:

-48 hours prior to the originally ticketed flight/date/time: A charge of HKD500 per ticket per transaction.

-Within 48 hours prior to the originally ticketed flight/date/time or after flight departure: A charge of HKD1100 per ticket per transaction.

10.                    The ticket is non-refundable, non-reroutable and non-transferable.

11.                    Greater Bay Airlines may cancel or change the operating flights at any time due to operational requirements. Tickets that have already been booked and confirmed will be handled according to the procedures and arrangements of Greater Bay Airlines at the time of cancellation.

12.                    The validity of the ticket is subject to the terms and conditions at the time of purchase.

13.                    Travel must originate from Hong Kong only.

14.                    Booking will be made under the designated Reservations Booking Designator (RBD), and confirmation is subject to seat availability of this RBD at the time of booking. Seats are limited and sold on a first-come-first-serve basis.

15.                    Promotional fares exclude applicable taxes and other surcharges. The passenger needs to pay the applicable taxes and other surcharges at the time of ticketing.

16.                    One piece of 20 kg check-in baggage allowance is included in the ticket. Passengers may purchase additional check-in baggage allowance through Greater Bay Airline’s website or Service Centre.

17.                    For involuntary flight cancellation or rescheduling, rebooking can only be applied once and must be made within seven (7) days of the affected departure day. The revised (new) travel date must be within ten (10) days of the affected departure day.

18.                    If for any reason a passenger misses the outbound flight of a roundtrip, the returning flight will be invalid. No refund will be given for the missed sector, except for unused taxes.

19.                     All tickets cannot be redeemed or exchanged for cash, credit, or any other items.

20.                    This offer cannot be used in conjunction with other offers.

21.                    The fare may vary due to factors such as seat availability, booking class, departure date, and currency exchange rate fluctuations. The discounted prices are for reference only. The actual price will be shown at the time of booking.

22.                    Greater Bay Airlines reserves the right to suspend, amend or modify any of these Terms and Conditions.

23.                    In case of any disputes, Greater Bay Airlines reserves the right of final decision.

24.                    These terms and conditions are written in English and may be translated into other languages. In the event of any inconsistency between the English version and a translated version of this notice, the English version shall prevail.

25.                    Please refer to Here for the terms and conditions related to the use of shopping mall cash vouchers. In the event of any disputes during the use of the cash vouchers, the respective mall will be solely responsible for handling and bearing the related liabilities with consumers, suppliers, relevant agencies, etc. Greater Bay Area Airlines will not be held responsible.